Downtown Managed Services Blog: Latest Tech Trends & Info

How Using the SLAM Method Can Improve Phishing Detection

There is a reason why phishing is usually at the top of the list for security awareness training. For the last decade or two, it has been the main delivery method for all types of attacks. Ransomware, credential theft, database breaches, and more launch via a phishing email. Why has phishing remained such a large threat for so long? Because it continues to work. Scammers evolve their methods as technology progresses. They use AI-based tactics to make targeted phishing more efficient, for example.

How Often Do You Need to Train Employees on Cybersecurity Awareness?

You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later. Your company suffers a costly ransomware infection due to a click on a phishing link. You wonder why you seem to need to train on the same information every year. But you still suffer from security incidents. The problem is that you’re not training your employees often enough.

Home Security: Why You Should Put IoT Devices on a Guest Wi-Fi Network

The number of internet-connected devices in homes has been growing. It’s increased exponentially over the last decade. A typical home now has 10.37 devices connected to the internet. PCs and mobile devices make up a little over half of those and the rest are IoT devices. IoT stands for Internet of Things. It means any other type of “smart device” that connects online. IoT devices in a home can be everything from your streaming stick to your smart refrigerator. Smart baby monitors and Alexa voice assistants are also IoT.

Get More Unplugged Laptop Time with These Battery-Saving Hacks

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery. Your laptop may start out with several hours of battery life when you first buy it. But the lifespan can get shorter as time goes by and battery health takes a hit. Seeing your laptop’s battery capacity shrink can be frustrating. But there are several things you can do to increase the time you can go without needing to plug it in.

Did You Just Receive a Text from Yourself? Learn What Smishing Scams to Expect

How many text messages from companies do you receive today as compared to about two years ago? If you’re like many people, it’s quite a few more. This is because retailers have begun bypassing bloated email inboxes. They are urging consumers to sign up for SMS alerts for shipment tracking and sale notices. These kinds of texts can be convenient. But retail stores and medical practices aren’t the only ones grabbing your attention by text. Cybercriminal groups are also using text messaging to send out phishing.

5 Exciting Ways Microsoft 365 Can Enable the Hybrid Office

“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies.

Which Form of MFA Is the Most Secure? Which Is the Most Convenient?

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack. With data and business processes now largely cloud-based, a user’s password is the quickest and easiest way to conduct many different types of dangerous activities. How do you protect your online accounts, data, and business operations? One of the best ways is with multi-factor authentication (MFA).

Top 5 Mobile Device Attacks You Need to Watch Out For

Smartphones and tablets are often the preferred device for communications, web searching, and accessing many types of apps. They’re more portable and can be used from anywhere.
This has caused mobile devices to become more targeted over the past few years. As hackers realize they’re holding many of the same sensitive information and app access as PCs, they’ve been creating mobile malware and other exploits to breach mobile devices.

Signs That Your Computer May Be Infected with Malware

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware attack. Malware is an umbrella term that encompasses many different types of malicious code.

Should I Consider Switching to Microsoft’s Edge Browser? (Top Features)

One of the most important applications we choose is our internet browser. Over the years browsers have come and gone. A little over a decade ago, Internet Explorer was the head of the pack, and now that browser is retired, Google’s Chrome has been in the top spot for several years. But just because a browser is number one today, doesn’t mean it’s going to stay that way. One browser that has steadily been making its way up in popularity since its release in 2015 is Microsoft Edge.

Pros & Cons of Using the Windows 365 Cloud PC

While many companies have moved most of their workflows to the cloud, there is still a key component of office operations that is location-based. This would be employee computers. Most companies still rely on desktops and laptops to allow employees to access critical software and as their main workstation. This can become inconvenient if you’re doing work from one location.

Are Two Monitors Really More Productive Than One?

When you see those people with two monitors, you may assume they do some specialized work that requires all that screen space, or they just really like technology. But having the additional display real estate that a second screen provides can benefit anyone, even if you’re doing accounting or document work all day.