About Us
Downtown Managed Services
Downtown Managed Services

About Us

We are a Managed IT Services company that provides IT services such as IT support, IT maintenance of technological systems, VoIP telephony, Cybersecurity, Cloud solutions for business, IT consulting and much more.

Who is Downtown Managed Services?

Downtown Managed Services is a managed services provider for small and medium businesses based in South Florida, respectively. With over 25 years of success and growth in the business, Downtown Managed Services supports more than 73 small and 9 mid-sized companies in IT support and IT solutions, resulting in a “best-in-class” approach to IT solutions for growing companies.

With offices in South Florida, Fort Lauderdale, Boca Raton, Palm Beach, Downtown Managed Services provides IT solutions for the technology needs of small businesses, nonprofits, and educational institutions.

Downtown Managed Services offers a wide range of IT support and IT solutions for your infrastructure, focusing on what you know and your business, while proactively protecting your workstations and network from the ever-changing online threats to be able to operate. We work with powerful companies like Microsoft, Amazon, Dell, and Cisco to help you implement the right technology for your success.

We are an IT Service Provider, IT Support Provider, IT Solutions Provider and managed IT services provider with professional and certified IT specialists in all the above areas of IT support and IT services for business in South Florida.

Managed It Service Company

A managed IT services company is most often an IT service provider to small and medium businesses, responsible for managing IT systems and delivering a specific set of IT solutions and business technologies to customers proactively or on demand. The MSPs find that their customers need their services as the volume of operational processes and IT demands increases.

What is Included in Managed Services?

  • Data storage.
  • Network preparation or virtualization.
  • Network monitoring.
  • Network testing.
  • Providing web hosting for online resources.
  • Oversight of network security and risk mitigation.
  • Manage software installations and updates.
  • Communication and network bandwidth.
  • Suggestion and implementation of software fixes.

Managed It Service Provider

Your company’s IT infrastructure and networks require ongoing monitoring and IT support to keep your IT system functioning at its required capabilities. Large companies have the budget to hire full-time IT staff, but what’s left for SMBs like yours? We offer a cost-effective approach to get all the benefits of an experienced in-house IT team. For a fixed monthly fee, our engineers will proactively maintain your network, troubleshoot any issues that arise, and help plan the future growth of your business. As a result, you avoid costly IT system downtime, ensure network and computer protection, reduce operating costs, increase employee productivity, and increase profits. Our certified IT professionals are here to help you when you need it most. Contact our team to find out how our managed IT solutions can help your business today.

IT Service Provider

An IT service provider or managed service provider, MSP is a proactive IT service company that anticipates the needs of its customers and provides a wide range of technology services to support and grow businesses.

In the area of ​​managed IT services, there are four main components that require some form of mandatory and ongoing monitoring and control. These four elements are your IT infrastructure, your communications, your web platform, and your software.

IT Support Provider

Reliable, dependable, and fully managed IT support is essential if your small business wants to continuously evolve and grow. Not having to worry about the health of your IT systems and business continuity means that everyone in your organization can do what they need to do, do what they do best, and put their IT technology solutions into the hands of an IT professional. It means that you can entrust it to.
If you own a small business and are looking to improve your IT support, you’re probably wondering what you need to do to meet your business needs and best support your employees’ needs. There are many options to consider. Try it yourself, use a “one-man team,” or hire an IT support provider that specializes in IT support for small businesses – Downtown Managed Services.

Whether you’re looking to outsource your IT helpdesk for the first time or are considering an existing managed service provider, give us a call and we’ll discuss your options. A great IT support team understands your business needs and uses the best skills and expertise to deliver IT solutions that support your operational processes.

It Solutions Provider

Perhaps the fastest growing and most creative sector in the world is the information technology industry. Every profession today relies heavily on computers and computer networks used in areas such as commerce, manufacturing, finance, banking, insurance, medicine, entertainment, and defense. Information technology is used to develop customer service, accounting software for banks, databases for efficient resource management, and market strategies for business owners. To provide technical solutions in the field of IT business support, there are IT solution companies that develop and provide the IT solutions needed to support and assist the business.

IT Support Company

Downtown Managed Services is your IT support company for all your IT and telephony needs in the Fort Lauderdale and South Florida area.

Downtown Managed Services specializes in managed services for businesses. Our focus is on small businesses. Based on our size and experience, we have found these relationships to be the most effective. For over 25 years, we have been a leading Managed Service Provider (MSP) for small businesses in the South Florida area. You need to be able to focus on your business without worrying about maintaining computer systems, phone systems, managed IT services, or other technology in your office. That’s where we come in!

We are your one-stop solution for all your technology management needs. In addition to repairing computers and electronic devices in case of failure, we also maintain systems to ensure that your business runs efficiently and smoothly at all times.

IT Services in South Florida

The IT Services of Downtown Managed Services will help ensure the optimal and reliable operation of your company. We do this by monitoring your IT infrastructure and critical processes and making sure your software is always up-to-date, and all processes operate at peak efficiency. We provide all the IT services your business requires when it comes to IT solutions, servers, phones, multifunction devices, cables and more. Likewise, we will provide services for a fixed monthly fee, which previously required multiple providers and multiple contracts with large payments.

Main directions of services

  • Managed IT Services
  • Office 365 Support
  • Cabling & Structured Cabling
  • Phone Systems & VoIP
  • Data Backup & Disaster Recovery
  • Multifunction Device Management
  • System Monitoring
  • IT Consulting
  • Cloud Services
  • Computer Security

Contact Us

Contact us today to find out how we can be the one-stop IT solution for all of your technology support needs. Our IT specialist is ready to discuss with you, managed IT services you require right now.

Microsoft partnership

In 2015, Downtown Managed Services received the Microsoft Platform Partner certification and in 2019 received the Microsoft SMB Partner award.

Downtown Managed Services offers a core suite of services to improve your business productivity based on Microsoft Office 365 IT solutions. As an established supplier of Microsoft Office 365 products, we provide trusted MS Office 365 business solutions that help you improve your business productivity and efficiency.

Office 365 products include the well-known Word, Excel, PowerPoint, Outlook, OneNote and Edge, as well as Microsoft Teams for collaboration and messaging, Skype for conferencing, telephony, social collaboration, Azure for content management, compliance, Microsoft Dynamics – data analysis and visualization and much more.

South Florida Areas Of Coverage

Below are the areas we cover in the South Florida region. If you’re a small business looking for a managed services solution and fall into one of these areas, call us today to find out how you can become your one-stop IT and VoIP telephony provider.

We are proud to support the technology needs of businesses in the South Florida region:

  • Boca Raton
  • Boynton Beach
  • Briny Breezes
  • Coconut Creek
  • Coconut Grove
  • Cooper City
  • Coral Gables
  • Coral Springs
  • Dania Beach
  • Davie
  • Deerfield Beach
  • Delray Beach
  • Doral
  • Fort Lauderdale
  • Gulfstream
  • Haverhill
  • Highland Beach
  • Hollywood
  • Jupiter
  • Lake Worth
  • Lantana
  • Lauderdale By The Sea
  • Lauderhill
  • Loxahatchee Groves
  • Manalapan
  • Margate
  • Miami
  • Miramar
  • North Miami
  • North Palm Beach
  • Oakland Park
  • Ocean Ridge
  • Palm Beach
  • Palm Beach Gardens
  • Palm Beach Shores
  • Palm City
  • Palm Springs
  • Pembroke Pines
  • Plantation
  • Pompano Beach
  • Riviera Beach
  • Royal Palm Beach
  • South Palm Beach
  • Sunrise
  • Tamarac
  • Tequesta
  • Wellington
  • West Palm Beach
  • Weston


Find out the benefits you get with IT management services. Our IT specialist is ready to discuss with you the required for managed IT services and provide a quick free consultation right now.

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